Last updated: April 17, 2026
FixThisNow ("we," "us") respects your privacy. This page explains — in plain English — what we collect, why, and what you can do about it.
When you use the free fix-it tool: the photo you upload and the text you type, so we can diagnose your problem. Your anonymous device ID (a random string stored in your browser) so we can enforce the daily free limit. Your approximate IP address (from standard request headers) for the same reason.
When you join the waitlist or save a fix: your email address.
When you use the site: basic anonymous analytics (page views, clicks) — no cross-site tracking, no third-party ad pixels.
Your photo and problem description are sent to Anthropic so their AI can produce a diagnosis. Anthropic's privacy policy governs how they handle that data on their side.
Email addresses are stored with our waitlist provider (Formspree, Buttondown, or similar). We do not sell, rent, or share email addresses with third parties for marketing.
We do not use ad retargeting networks.
Uploaded photos are not stored permanently — they're processed and discarded after diagnosis. Email addresses are kept until you unsubscribe or request deletion.
We use a single local-storage entry (ftn_device_id) to enforce free-tier limits. It does not track you across sites. You can clear it anytime via your browser's "Clear site data" menu.
You can email privacy@fixthisnow.ai at any time to: (a) request a copy of data we have on you, (b) request deletion, (c) opt out of any emails, or (d) ask any question about how your data is used. We'll respond within 7 days.
FixThisNow is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has submitted information, email us and we'll delete it.
If we change anything material, we'll post the new policy here with a new "Last updated" date and, if you've joined the waitlist, we'll email you.
This is a good-faith starter privacy policy for a pre-revenue product. Before you start accepting payments or collecting payment data, have a lawyer review this page and update it to match your specific data practices, your billing provider's requirements, and applicable law in the jurisdictions you operate in (GDPR, CCPA, etc.).